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Frequently asked questions
Can't find the answer you're looking for? Reach out to our customer support team.
- What hardware do I need for digital signage?
- You'll need a display screen (TV or monitor), a media player device (like a Raspberry Pi), and a reliable internet connection. We can provide hardware recommendations and handle the complete installation for $200 per location.
- How many visual assets can I upload?
- The Starter plan includes 50 visual assets, while the Professional plan includes 200 visual assets. This includes images, videos, and any custom templates you create for your displays.
- Do you support multiple screen sizes and orientations?
- Yes! Our platform automatically formats your content for different screen sizes and orientations. Whether you have landscape TVs, portrait displays, or smaller screens, your content will look great on all devices.
- Can I manage multiple locations from one account?
- Absolutely! Both plans support multiple locations. The Starter plan includes up to 3 displays, while the Professional plan supports unlimited displays across all your locations with centralized management.
- What kind of content can I display?
- You can display images, videos, promotional slides, announcements, social media feeds, weather information, and more. Our template system makes it easy to create professional-looking content even without design experience.
- How often can I update my content?
- You can update your content as often as you'd like! Changes are pushed to your displays in real-time, so you can update promotions, announcements, or any other content instantly from anywhere with an internet connection.
- Is there a contract or can I cancel anytime?
- Our subscriptions are month-to-month with no long-term contracts required. You can upgrade, downgrade, or cancel your plan at any time. The one-time installation fee is separate and only charged when setting up new locations.
- What support do you provide?
- The Starter plan includes email support, while the Professional plan includes priority support with faster response times. All installation packages include 30 days of dedicated support and staff training to get you up and running smoothly.
- Can I try the platform before committing?
- Yes! You can sign up for a free account to explore the platform and create content. When you're ready to deploy to physical displays, you can choose a subscription plan and schedule professional installation.